Bernie wanted a quote from the server farm for running back-ups on our servers. DiamondGirl was full of explanations for why they don't do that.
I sent them an e-mail and got a quote in 30 minutes.
Bernie wanted four spreadsheets cleaned of duplicate records. DiamondGirl was full of reasons why that was going to take hours and hours and hours and hours because we don't have an automated program for doing that. (We do, but she'd have had to spend 15 minutes setting the file up.)
I did it manually myself in 45 minutes.
On a personal level? I'm very, very fond of DiamondGirl. But I hate working with the kind of person for whom every task is just too hard. She's massively burned out and I'm growing less sorry by the day that I'll only be working with her for three more days.