1 hr phone call, cranky client, beginning 8:30 this morning.

1 hr writing up notes from phone call with cranky client at boss's request.

1/2 hr explaining notes from phone call with cranky client to person who sees there ARE notes but is too good to read them. Additional 15 minutes wasted while he explains to me why cranky client's concerns are needless instead of calling cranky client himself to try and explain what I have, so far, failed to get cranky client to understand.

1 hr no-computer-access while IT figures out why my computer will not talk to internet. Expert called in, drives in from Boulder, computer inexplicably commences working 60 seconds after he arrives in office. Stupidcomputer.

1/2 hr trying to get nice client's cranky computer to connect to web conferencing. Failed.

1/2 hr explaining to all and sundry why I didn't have copy of "web conferencing troubleshooting guide" yesterday and become an expert in the 1/2 hour notice I had that a meeting was going to be held.

1/2 hr talking w/various people and trying to decide if new phone system project is on schedule or not, if anyone is waiting on anything from me, etc. Still have no answer and do not understand what is happening with phones. Don't care much at this point.

1/2 hr listening to new client explain that her IT person is in Iraq and she doesn’t know if their system can accept our software or not but if I can explain technical details she will go see if she can find someone to talk to about it.

1/2 hr playing phone tag with miscellaneous other people I'd hoped to talk to today, including 15 minutes spent ragging at coworker about people who are preventing me from getting any work done.

1/2 hr banging head on wall because if you're psycho, everyone leaves you alone.